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Support and Customer Service

Support That Actually Solves Problems

What to Expect

When you contact support, you reach a knowledgeable person — not a ticket queue. We stay with you until the issue is resolved.

Why Our Support Is Different

Because the platform is stable and easy to use, support requests are rare. That allows us to focus on quality, not volume.

Real-World Experience

Customers frequently tell us: "This is the best support experience we have with any vendor."

Support Options

  • Unlimited phone support*
  • Unlimited email support
  • Knowledge base available

Need Support?

If you are a Tuyu customer and need assistance, please log into your site and click the Support link.
If you cannot log in, please call 888-753-2245 x702 or email us at .

Have questions or need to contact us? Please visit our contact page.

*Office subscriptions have unlimited email support only.